PayMore Stores – Canada Terms of Service
Effective Date: February 5, 2026
These Terms of Service (“Terms”) govern your access to and use of the PayMore Stores website located at https://paymore.ca and https://paymore.com (when accessed from Canada), related online services, and PayMore retail store locations within Canada (collectively, the “Services”).
The Services are operated by PayMore Group, LLC (“PayMore,” “we,” “us,” or “our”). While PayMore Group, LLC is headquartered in the United States, these Terms apply specifically to Canadian website users, customers, and transactions.
By accessing or using the Services in Canada, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Eligibility and Use of the Services
You must be the age of majority in your province or territory of residence to use the Services.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
• Violate any applicable federal, provincial, or municipal law or regulation
• Interfere with the security or operation of the Services
• Attempt unauthorized access to systems or data
• Use automated tools to scrape, copy, or monitor content
We reserve the right to restrict, suspend, or terminate access to the Services at our discretion, subject to applicable law.
2. Products, Services, and Availability
PayMore buys, sells, and trades new and pre-owned electronics. Product availability, pricing, condition, and inventory vary by location, fulfillment source, and time.
All products and services are offered subject to availability and may be modified or discontinued without notice, except where restricted by law.
3. Pricing, Currency, and Payments
Prices are listed in Canadian dollars (CAD) unless otherwise stated and are subject to change without notice. Applicable taxes, shipping charges, duties (if any), and fees will be disclosed prior to order completion.
By submitting payment information, you represent that you are authorized to use the selected payment method.
4. Shipping and Delivery (Canada)
Standard Shipping
PayMore offers free shipping within Canada for most destinations.
Rural and Remote Shipping
Orders shipped to certain rural or remote regions within Canada are subject to a flat-rate shipping charge of $30 CAD.
The following postal code prefixes are considered rural or remote for shipping purposes:
X0A
X0B
X0C
X0D
X0E
X0F
X0G
X0H
X1A
Y0A
Y0B
Y1A
Shipping charges will be clearly disclosed at checkout before purchase completion.
Delivery timelines are estimates only. PayMore is not responsible for delays caused by carriers, weather, customs, supply chain issues, or other circumstances beyond our reasonable control.
5. Warranty, Returns, and Refund Policy (Canada)
When you buy a device from a PayMore Store, you’re not just purchasing technology — you’re joining the PayMore family. Every device we sell includes an industry-leading 30-day warranty covering defects, failures, and unexpected issues.
Days 1–7: Full Money-Back Guarantee
• Full refund for any reason
• Refund issued using the original form of payment
• Device must be returned in the same condition as sold
Devices sold as new and opened by the customer are returnable but subject to a non-negotiable 20% restocking fee, where permitted by law.
Days 8–30: Store Credit
• Warranty coverage for defects or malfunctions
• Replacement offered first when available
• If replacement is not possible, refund issued as a PayMore Store gift card
Devices sold as brand new and sealed that are opened by the customer are returnable but subject to a non-negotiable 20% restocking fee, where permitted by law.
If a device has been heavily used, PayMore reserves the right to refuse the return, subject to applicable consumer protection laws.
After 30 days, coverage ends unless an extended warranty has been purchased.
6. Buyback and Trade-In Services
When selling or trading a device to PayMore, you represent that:
• You are the lawful owner of the device
• The device is not lost, stolen, or subject to third-party claims
• All personal data has been removed
PayMore may verify ownership and device condition and reserves the right to refuse transactions in accordance with applicable law.
7. Website Content and Intellectual Property
All content on the Services, including text, images, logos, graphics, software, and design elements, is owned by or licensed to PayMore and protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written consent.
8. Privacy and Data Processing
Your privacy is important to us. PayMore Group, LLC acts as the controller of personal information collected through the Website and official social media pages.
These Terms do not restate our Privacy Policy. Details regarding personal information collection, use, sharing, cookies, marketing preferences, data retention, security measures, and your rights are set forth in our Privacy Policy, available at:
These Terms do not apply to information collected offline, through individual franchise websites, or by third-party websites or services.
9. SMS Messaging Terms (Canada)
PayMore Store Location Customer Service
- Customers will receive a reply only when they message into a PayMore Store location’s sms#.
- You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
- Carriers are not liable for delayed or undelivered messages
- As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive one reply back when you message us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: https://paymore.com/privacy/
10. Third-Party Services and Links
The Services may include links to or integrations with third-party platforms that support ecommerce, payments, identity verification, shipping, analytics, advertising, or social media. PayMore is not responsible for third-party content, policies, or practices.
Your interactions with third-party services are governed by their respective terms and policies.
11. Disclaimers
Except as expressly stated and to the maximum extent permitted by law, the Services and products are provided “as is” and “as available,” without warranties or conditions of any kind, express or implied.
Nothing in these Terms excludes or limits warranties or conditions that cannot be excluded under applicable Canadian law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, PayMore shall not be liable for indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Services or products.
Where liability cannot be excluded, PayMore’s liability is limited to the amount paid by you for the product or service giving rise to the claim.
13. Governing Law and Provincial Rights
These Terms are governed by the laws of the province or territory in which the transaction occurred, and the applicable federal laws of Canada.
Nothing in these Terms limits any rights or remedies available to consumers under applicable provincial or territorial consumer protection legislation.
14. Changes to These Terms
We may update these Terms from time to time. Updates will be posted with an updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.
15. Contact Information
PayMore Group, LLC
Email: [email protected]